Air India Travel Advisory
Baggage Guidelines
Passengers are advised to familiarize themselves with Air India's baggage policies to ensure a hassle-free journey
Baggage Policies for Travelers
- Cabin Baggage: Specific weight and size restrictions apply.
- Checked Baggage: Allowances vary based on travel class and destination.
- Restricted Items: Certain items are prohibited or have limitations.
Visa and Documentation Requirements
- Ensure you have all necessary travel documents:
- International Travel: Valid passport and appropriate visas are mandatory.
- Domestic Travel: Carry valid identification.
- Special Permits: Travel to certain regions in India, such as Arunachal Pradesh, Mizoram, Manipur, Nagaland and Lakshadweep, requires an Inner Line Permit (ILP) or other approvals.
Health and Medical Assistance
- Air India provides guidelines for passengers with specific medical needs:
- Expectant Mothers: Travel is permitted up to the 32nd week of pregnancy without complications. Beyond this, a medical certificate is required. Travel after the 35th week is not permitted.
Service Dogs
- Guidelines are available for passengers traveling with service animals:
Have Questions? We are here to Help!
Air India FAQs
Call 24x7 Customer Care numbers 124-2641407 / 020-26231407 / 1860 233 1407 are available from MTNL / BSNL lines and Mobile/landlines of most private telecom operators in India.
Air India's official email ID is contactus@airindia.com.For frequent flyer general inquiries (Flying Returns) connect at flyingreturns@airindia.com and for Family Poolqueries connects at familypool.ffp@airindia.com.
Information can be accessed on whatsapp no. 9154195505. Send ' Hi ' on 9154195505
Call 24x7 Customer Care numbers 0124-2641407 / 020-26231407 / 1860 233 1407 from MTNL / BSNL lines and Mobile / landlines of most private telecom operators in India only.
You can check-in through the Web Check-in website http://WebCheckin.Info/airindia/ by clicking on the Web Check-in icon.
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